Join us to make a difference

First point of call for saving a life

Are you looking for a rewarding career where you will play a critical part in each patients journey? Then scroll down to find out more about our Emergency Operations Centres and the career opportunities available.

Career Progression

Opportunities to progress, and enjoy continuous professional development. We have varied career pathways available.
Click here to find out more

Annual Leave

Equivalent of 27 days per year plus general and public holidays, rising to 29 days after 5 years service and 33 days after 10 years service!

Pay & Rewards

Pay enhancements for out of hours, shift, bank holiday and overtime working

Induction

We have embraced a Trust wide approach to preceptorship, designed to support, develop and guide our people through the early stages of their chosen career.
Please click here to find out more about Preceptorship

NHS Pension scheme

Generous Employer Contributions and a Death in service benefit. Tax free employee contributions
Click here to find out more

Award Winning Staying Well Service

Enhanced mentoring and wellbeing support package.
Click here to find out more.

999 Call Handler (Emergency Medical Dispatcher)

Summary

The role of an Emergency Medial Dispatcher (EMD) is integral to delivery of quality patient care. The processing and response to an emergency 999 call is both high pressurised and high paced. This type of work is often new for those entering role and significantly different to any working environment exposed to in any previous career. The career transition to EMD can generate great excitement but equally can be terribly daunting time, fraught with anxiety for some. Guided by the national clinical guidelines and best practice literature we have designed our EMD Preceptorship programme to support and guide you through the early stages of your career. Preceptorship is a structured package of support focused on developing confidence as an independent professional, to include 5 educational recall days post EMD sign off. Educational recall days are learner led and provide an opportunity to reflect on experience, consolidate learning and access further support.

The EMD preceptorship is aligned to the Trusts Preceptorship Policy which set out the criteria for preceptorship programmes, and this can be found using the link above.

Career progression

Opportunities from arrange from within the Emergency Operations Centre or outside in our frontline roles or support services.

Salary

Band 3 - £22,816 pa plus unsocial enhancements  

Location

Trust HQ, Exeter or St James, Bristol

Qualities

  • Communication and Telephone skills
  • Work calm under pressure
  • High level of typing proficiency

Qualifications

  • No entry qualifications required however relevant customer service experience essential

Ambulance Dispatcher

Summary

Responsibility to manage the effective deployment of Trust vehicles to emergency and non-emergency calls across the Trust area.

Monitoring the call categorisation to ensure Trust vehicles are dispatched accordingly to priority calls to get the patients that need us the most.

Career progression

Opportunities from arrange from within the Emergency Operations Centre or outside in our frontline roles or support services.

Salary

Band 4 - £25,147 pa plus unsocial enhancements

Location

Trust HQ, Exeter or St James, Bristol

Qualities

  • Critical Thinking
  • Effective communication
  • Work well under pressure
  • Analyse problems

Qualifications

  • 4 GCSEs at Grade C/4 including English
  • UK Driving Licence

EOC Triage Clinician
(Nurse / Paramedic)

Summary

An EOC Triage Clinician provides a robust remote clinical assessment and triage of all patients and service users who contact 999. Alongside this, our Clinicians work alongside our Emergency Medical Dispatchers and Dispatch colleagues to provide acute medical advice and guidance to ensure every patient is getting the right care at the right time.

Career progression

Opportunities from arrange from within the Emergency Operations Centre or outside in our frontline roles or support services.

Salary

Band 6 - £42,618 pa plus unsocial enhancements

Location

Trust HQ, Exeter or St James, Bristol

Qualities

  • Critical Thinking
  • Compassion and Empathy
  • Communication Skills

Qualifications

  • Registered Healthcare Professional (NMC/HCPC)

The 999 Patient Journey

1: Access, 2: Remote Assessment, 3: Face to Face Assessment, 4: Evaluation

Working for us in the South West

Join us and work in this fabulous region of the country, where we have over 700 miles of stunning coastline, a number of historic towns, beautiful beaches and ancient monuments which draws in people across the UK and world.   Their is lots to see and do whilst working in this ideallic area of the country. The South West attracts a population of over 23 million visitors each year.

Ambulance stations

Workshops

EOC

Trust HQ

HART

Join us to make a difference

Be part of something extraordinary

Join our exceptional team and make a difference. Explore rewarding career opportunities and embark on a fulfilling journey with us today.